Customer Service


Customer satisfaction comes first for us. This is why flawless service is our top priority. In Germany, the company EGS looks after our “emergencies” with a network of more than 150 service centres. For smooth service abroad, Gastro-Cool counts on an international network of partners guaranteeing fast and reliable technical support for its customers. We gladly organise service for customers in countries where Gastro-Cool does not have a contractual partner. In order to provide quick and competent technical support in all cases, we have applied a service sticker to all cooling equipment so that the distributor or owner can contact us or the responsible customer service partner directly.